Privacy Policy
At Roza Gulf Serviced Apartments, we value our clients’ privacy and are committed to safeguarding their personal information. This privacy policy outlines how we collect, use, and protect your information when you visit our website and use our services. Please read this policy carefully to understand how we handle your data.
1.Information Collection
We collect various types of information from our website visitors, including:
- Personal Information: Such as name, phone number, email address, payment details, and booking information.
- Non-Personal Information: Such as browser data, operating system, IP address, device type, browsing duration, and visited pages.
2.Information Usage
The information we collect is used for the following purposes:
- Service Provision: To ensure booking completion and deliver the requested services.
- Communication: To respond to customer inquiries, send booking confirmations, and provide customer support.
- Website Improvement: To enhance user experience and improve our site based on visitor preferences.
- Marketing: To send promotional offers and advertisements about our services, with an option to unsubscribe at any time.
3.Information Protection
We are committed to protecting your personal data from unauthorized access, alteration, or disclosure. We use modern security measures and technologies, including:
- Encryption of sensitive data such as payment details.
- Limited data access only to employees who need it to perform their duties.
- Regular security updates to maintain the safety of our systems.
4.Cookies Usage
Our website uses cookies to collect non-personal information and deliver a customized experience. You may adjust your browser settings to decline cookies, though this may affect some site features.
Information Sharing with Third Parties
We may share certain information with third parties in specific cases:
- Service Providers: Such as secure payment providers and logistics companies to help us deliver our services.
- Legal Compliance: If legally required to provide information to protect our rights or cooperate with legal authorities.
We confirm that we do not sell or rent your personal information to third parties for commercial purposes.
Links to Other Sites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policy of any site you visit via links on our website.
User Rights
As a client, you have the right to:
- Access Your Personal Data: You may request access to your personal data that we hold.
- Amend or Update: You may update or modify your personal information to ensure its accuracy.
- Delete Data: You may request deletion of your personal data unless there is a legal requirement or a need to retain it for a specified period.
Privacy Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy regularly. Continued use of the website following updates indicates your acceptance of the revised terms.
5.Contact Us
If you have any questions regarding this privacy policy or how we handle your data, please contact us via:
Thank you for trusting Roza Gulf Serviced Apartments. We are committed to protecting your privacy and personal information.